There are a number of people who often question why good presentation skills are needed in the corporate world.
The reason why people ask about the importance of this skill is because they are wondering how this will help them with their jobs. Whatever role you have in business or the corporate world today, your success will be directly related to your ability to influence others. Therefore, one of the important attributes for successful people in business today is the ability to present well.
Today, it’s not just what you know that counts but how you present your knowledge to the world. Delivering accomplished presentations is a vital skill in anyone’s armory whether you’re a new hired just starting out or the head of a large organization.

Difficult people do exist at work and can cause untold damage to people's productivity and well-being if not addressed. They come in a variety of guises and degrees of disruption requiring well-developed skills and clear tactics to tackle the problem and resolve the issues. Dealing with these types of people is an essential component of management; one that is explored, practiced and honed on this workshop.

Conflict is defined as a difference of wants, needs, or expectations. The workplace is filled with people who have differences of wants, needs, and expectations. So, of course, conflicts will occur. These conflicts can be an asset to the organization. They may be opportunities for creativity, collaboration, and improvement.
But conflict can also be costly to an organization. The trouble isn't necessarily the fact that conflict exists. It is how we deal with those conflicts or what happens when they aren't resolved. The impact of conflict in the workplace can be devastating - to the parties involved, to colleagues and teams, to clients, and to the business as a whole.

Regardless of occupation, seniority, or salary level, we’re spending more and more of our work days feeling frazzled and out of control, instead of alert and relaxed.
The ability to manage stress in the workplace can not only improve your physical and emotional health, it can also make the difference between success or failure on the job.
No more feeling anxious, irritable, depressed. No more problems with stomachaches, headaches and muscle tensions.

Every professional in today’s business world should know the importance of good listening skills and the difference between hearing and listening. Hearing is a physical ability while listening is a skill. Listening skills allow one to make sense of and understand what another person is saying. In other words, listening skills allow you to understand what someone is "talking about".
In a word, the better at listening you are, the more productive you will be in your career – and more opportunities will come to you. Those who are most skilled at listening are able to better understand work they have been given, as well as what is expected of them. Those who are unable to listen well, on the other hand, are more likely to fail when they are given an assignment, or to turn in work that is of much lower quality than is expected. 

Aberdeen research reveals that companies are increasingly challenged in their sales performance by longer sales cycles and low sales productivity.  Specifically, sales teams are missing revenue targets, not hitting quota and facing stalled opportunities as organizations strive to remain competitive and service increasingly discerning customers.  In response to these business challenges, Primal CPD deploys a combination of actions, capabilities tools and enablers to their sales representatives to better equip them to effectively manage and execute the sales process.
The art of sales of sales productivity we established is the propensity to do more with existing resources.

Often we lose customers and have no idea why they left; what caused them to become so disenchanted with us, our product or service that they just walked away without caring enough to let us know? Staying engaged with someone who still cares about us or what we do is the best opportunity to build a long-term business relationship.  
According to U.S Chamber of Commerce there are many reasons why our customers left us. They are:

•    3% move from the area
•    5% develop other business interests
•    9% do business with our competitors
•    14% are not satisfied with our products or services
•    68% are not satisfied with the way they are treated

In today’s highly competitive markets, increasing numbers of companies realize that building strong relationships with key accounts is crucial to success. However, most company executives do not have an understanding of how to make a key account strategy work. At the end of this workshop, participants will be able to:
This program is designed to provide participants with the understanding needed to make key account strategy work.

As a manager, you could spend all of your time going to meetings. Don’t. You could spend most of your time reviewing metrics and generating reports. Don’t. You could spend most of your time doing a lot of things, because a manager has a lot of things to do, but there is no more important use of your time than working with your team members and coaching them to help them get better. Whether you are working with a new employee or a seasoned veteran, there is always something you could be doing in the way of coaching and training that can help your team members sharpen their skills and solve problems that will boost their performance and build a record of success for your whole team.